Shipping & Returns
We ship across 5 zones - USA, Canada, UK, Europe & Australia.
Shipping is FREE over $49 (CAD) and $4.99 (CAD) flat-rate shipping is applied for orders under $49.
We process all our orders in 2-3 days after receiving payment. Tracking # is provided for every shipment to our customer in an email.
Up to 3 weeks for shipping in Canada & US and 4-5 weeks for international orders. Your entire order will usually ship in one package. However, your order might include items that originate from different locations. When that’s the case, multiple packages may ship to fulfill a single order.
We are not responsible for the delays caused by the custom clearance. There is always a possibility that the US border (or overseas borders) may hold up the package for a few days so please take this into consideration.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
Exchanges and returns are reviewed on a case by case basis.
Please return the item in its original condition within 30 days of the shipping for a full refund of the purchase price. The original freight cost will not be refunded.